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Unravelling Business Change - Step by Step

The Power of a Modular Approach to Change Management


We are all aware that change has become a constant factor in today's fast-paced and ever-evolving business landscape. Organisations must adapt to market shifts, technological advancements, customer demands and employee retention to stay competitive. As businesses navigate these changes, a modular approach to change management emerges as a crucial strategy for success.


At its core, the modular approach emphasises breaking down the change management into smaller bite size areas, which fall into three distinct phases: Strategic Thinking, Planning Phase, and Responsive Rollout. Each phase plays a vital role in orchestrating successful transformations.


These 3 areas align to the Marjolo Seven Pillars of Change as follows:


Strategic Thinking - Strategy/Organisational Change

Planning Phase - Process/Benefits/Readiness

Responsive Rollout – Engagement/Learning & Development



1. Strategic Thinking


This phase lays the foundation for change by envisioning the desired future state. It involves a comprehensive analysis of the business strategy, organisational change objectives, and anticipated benefits.

Clear problem statements, well-defined objectives, and alignment with the organisation's values and long-term goals ensure a compelling case for change.


Additionally, stakeholders are identified, engaged, and their commitment secured, ensuring a shared understanding of the change's purpose and direction.


2. Phase Planning


Here, the high-level strategy is transformed into actionable steps. Key components such as Business Process and Business Readiness are addressed.

A well-structured plan is crafted, addressing potential challenges, and mapping out processes to accommodate new ways of working.


Resources, such as change agents and leaders, are strategically allocated, fostering collaboration and ownership. By breaking the plan into manageable sprints and establishing effective feedback loops, broader buy-in to the change and successful resistance management are fostered.


3. Responsive Rollout

This phase calls for meticulous attention to detail, agility, strong stakeholder engagement, and clear communication. This is when business engagement, communications, learning, and training are activated.

It employs a tactical and pragmatic approach to navigate the unpredictability that often accompanies change initiatives. By providing continuous support to teams throughout the change journey and adapting approaches as needed, overwhelming challenges are minimised.


Monitoring progress, identifying deviations, and making timely adjustments are key elements that ensure the change remains on course.

The benefits of adopting a modular approach are abundant. It cultivates a people-centric, flexible, and agile change management approach, facilitating adaptability to unforeseen circumstances.


This approach recognises that not all change managers possess the same skill set, the modular approach allows the program to access the right expertise at the appropriate stages. Visionary strategists lead the initial phase, followed by detail-oriented planners, and finally, people-oriented leaders for the rollout, ensuring a seamless and well-supported transformation.



In conclusion, a modular approach to change management serves as a potent tool for organisations seeking success amid continuous change. By segregating the process into Strategic Thinking, Phase Planning, and Responsive Rollout, businesses can achieve smoother, more efficient, and ultimately successful transformations. Embracing this modular mindset empowers leaders and teams to confidently navigate complexities and achieve their transformational goals.


For further background on the Marjolo Business Change Practice, click here


If your organisation is embarking on a transformational journey or currently facing change management challenges, let's talk to explore how this approach could be the solution you need to drive lasting success.

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